Privacy policy

WHO ARE WE?

Plain Logic Limited is a company registered in England under number 08727920 with the registered office at 15 Westbury Avenue, Bury St Edmunds, Suffolk IP33 3QD.

Plain Logic provides a wide variety of design and technology-related services, including computer repair, IT support, and website design and hosting.

WHAT IS THIS POLICY FOR?

Your privacy is important to us. This privacy policy sets out how and why we collect, store, process, and share your personal data.

WHAT TYPE OF PERSONAL DATA DO YOU COLLECT?

The personal data we collect can include your name, address, phone number, and email address.

WHAT DO YOU DO WITH THE PERSONAL DATA YOU COLLECT?

We may use your personal data:

• For the purpose of generating and delivering invoices, receipts, and other payment-related documents such as direct debit mandates.
• For the purpose of keeping required records such as agreements and records.
• For the purpose of generating documents that require agreement, such as orders.
• For the purpose of identifying and authenticating you for the provision of on-going services such as technical support.
• For the purpose of identifying and authenticating you for the administration of a product or service, such as fulfilling a warranty obligation.
• To notify you of any important information, such as system updates or changes to our service.

HOW DO YOU COLLECT PERSONAL DATA?

We may obtain personal data about you:

• When you send us a message through our website contact form.
• When you send us an email.
• When you phone us.

HOW LONG DO YOU KEEP PERSONAL DATA?

We will only retain your personal data for as long as is necessary to complete the related activity.

ACCESS TO PERSONAL DATA

You have the right to ask for a copy of any data that we retain about you. For any data requests, you can:

• Call us on 01284 701190.
• Write to us at: Plain Logic Limited, 15 Westbury Avenue, Bury St Edmunds, Suffolk IP33 3QD.

SECURITY OF PERSONAL DATA

We ensure the security of any personal data we hold by using secure data storage technologies and have procedures on how we store and process that data.

DISCLOSURE OF PERSONAL DATA

If legally required, we may disclose your personal data to law enforcement authorities, investigative organisations, or in legal proceedings.

In the event of a merger, acquisition, or sale, we may be required to share your personal data.

USE OF COOKIES

This website uses cookies to carry out activities that are strictly necessary for the operation of this website.

POLICY CHANGES

We may update this privacy policy from time to time. Please check this policy regularly to ensure you are aware of any changes.

Last updated on 4th November 2024.