Welcome to Plain Logic

Computer repair in Bury St Edmunds.

Professional, affordable computer repair and IT support in Bury St Edmunds.

Get in Touch

If you have a computer in need of repair or would like some advice, please call James on 01284701190.

Computer repair

We offer a wide range of computer repair services, including laptop repair and PC repair, to homes and businesses in Bury St Edmunds and throughout Suffolk. Also see Computer services and IT support.

Laptop repair

We offer notebook and laptop repair services to clients in Bury St Edmunds and throughout the local region. Repairs include LED screen replacement, battery replacement, and DC jack replacement. We also provide a range of diagnostic and fault-finding services to resolve any software issues that your laptop might be facing.

Desktop repair

From gaming towers to AIO computers, we offer a comprehensive range of desktop computer repair services, including replacing faulty storage drives, motherboards, CPUs, memory modules, and PSUs. Additionally, we provide error tracing and fault finding services to help locate and fix any software problems your PC might be experiencing.

Computer services

We provide a wide range of computer services to homes and businesses in Bury St Edmunds and throughout Suffolk. Also see Computer repair and IT support.

Computer maintenance

By using a combination of log analysis and diagnostic tools, maintenance routines, and computer repair procedures, we are able to resolve a wide variety of health issues, improving overall performance and extending the working life of the PC. We also offer performance-improving hardware upgrades, such as larger memory modules and faster storage drives.

Computer upgrades

We provide a comprehensive range of computer repair and standalone upgrades for Windows computers. Hardware upgrades can include memory modules, storage drives, CPUs, network adapters, and graphics cards. Additionally, we also provide software upgrades for Microsoft Windows, Microsoft Office, and third-party products.

Computer security

From removing unwanted popups and notifications to securing online accounts, we offer a wide range of computer security solutions for clients in Bury St Edmunds and throughout Suffolk. We also provide advice and support on how to better protect yourself online and how to keep your computer secure from potential threats.

Data recovery

We are able to recover data, such as documents, pictures, videos, and music, from a wide variety of computer storage devices, including M.2 SSD, mSATA SSD, 2.5" SSD and HDD, and 3.5" HDD. From operating system corruption to hardware failure, we have the knowledge and experience to retrieve your data and help prevent future data loss.

Computer setup

We offer laptop and desktop computer repair and setup services to clients in Bury St Edmunds and throughout the local area. Computer setups typically include pre-purchase advice, data transfer, printer setup, and the installation and setup of programs and apps, such as email clients, internet browsers, office suites, and security apps.

Computer sales

We supply and setup a wide range of new and refurbished laptop and desktop computers, from popular brands including Dell, HP, Lenovo, Asus, Acer, Alienware, Gigabyte, Corsair, Intel, Microsoft, and MSI. We also build high-end systems for uses, including video production, sound production, 3D rendering, professional gaming, and VR.

IT support

We provide a wide range of IT support services to homes and businesses in Bury St Edmunds and throughout Suffolk. Also see Computer repair and Computer services.

Email support

From creating and setting up new email accounts to troubleshooting and securing existing ones, we provide a wide range of IT support options for personal and business email. We support commercial, value-add, and free accounts from providers, including Microsoft, Google, BT, TalkTalk, Sky, Gmail, iCloud, AOL, Hotmail/Outlook, Yahoo, Yandex, and GMX.

Windows support

We offer a wide range of repair and support options for Windows operating systems and Windows-based software, including configuration and setup, repair and troubleshooting, and tuition. We provide support for all major versions, editions, and architectures of Windows, such as Windows 7 Home Premium, Windows 10 Home, and Windows 11 Pro.

Printer support

From connectivity issues to print quality problems, we provide a wide range of printer services, including printer setup, maintenance, and troubleshooting, for clients in Bury St Edmunds and throughout the local region. We support a wide range of home and office printer models, including those from HP, Brother, Epson, Canon, and Lexmark.

After-scam support

From recovering and securing hacked online accounts, such as email, to cleaning and securing compromised computers, we offer a wide range of after-scam help and support for the victims of cybercrime. Additionally, we also offer advice and guidance on how to stay safe online and reduce the likelihood of being targeted by fraudsters.

On-site

Based in Bury St Edmunds, we provide on-site computer repair services to residents and businesses throughout the local area. On-site support is best suited to situations where there is no internet or that require a hands-on approach.

Remote

With high-speed broadband now the norm, many computer repairs and most IT support can be undertaken remotely without the need for unnecessary travel. Remote support is also ideal for setting up and troubleshooting apps and services.

Workshop

While many computer repairs may be performed remotely or on-site, some require a workshop environment. The workshop is ideal for extended repairs and procedures, such as hard drive replacements and memory diagnostics.