Email support

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Email support

What types of email support do you offer?

We offer email support in the following areas: setup, configuration, troubleshooting, recovery, and security.

What email problems do you troubleshoot?

We troubleshoot a wide range of email problems, including those related to accessing accounts and sending and receiving messages.

Do you setup email apps?

Yes, we setup a wide range of email apps, also known as email clients, including Microsoft Outlook (classic), Microsoft Outlook (new), Windows Mail, and Mozilla Thunderbird.

What email providers do you support?

We provide support for all major personal and commercial email providers, including Google/Gmail, Microsoft/Hotmail/Outlook, BT, Yahoo, AOL, Sky, TalkTalk, Yandex, iCloud, GMX, and Mail.com.

What email types do you support?

We provide support for all major mailbox types, including IMAP, POP3, MAPI, and webmail.

Do you provide email hosting?

Yes, we provide email and website hosting for business clients.

How much do you charge for email support?

We charge £30 per half hour for email support and related IT support services; for more information, see IT support.

How do you offer this service?

Email support can be performed remotely, on-site, and at our workshop in Bury St Edmunds, Suffolk.

Do you provide free estimates?

Yes, we are always happy to provide an estimate. All estimates are free and with no obligation.